Subscription & Cancellation Policy

Subscriptions are offered on different billing intervals depending on the plan, which may include monthly, quarterly and annual options. The interval and renewal statement for your plan is shown clearly at checkout and near the price on our pricing page. Fees for each interval are charged in advance at the start of the period.

Subscriptions renew automatically at the end of each billing period using your saved payment method, and continue to renew until cancelled. By subscribing, you authorise us and our payment providers to charge the applicable fees for each renewal period until you cancel. We will make the renewal terms clear before you subscribe.

You can cancel your subscription at any time from your billing settings within the Service, or by contacting us at support@alishsol.com. Cancellation takes effect at the end of your current billing period and stops future automatic renewals.

When you cancel, you retain access to the paid features of your plan until the end of the period you have already paid for. After that date, the subscription will not renew and access to paid features will end. Refund eligibility, if any, is described in our Refund Policy.

You may upgrade or change your plan where that option is available. Upgrades generally take effect immediately, and any price difference may be charged on a pro-rata basis or applied at your next renewal, depending on your billing arrangement. Downgrades typically take effect at the start of your next billing period and may reduce the features and usage limits available to you.

We may change subscription prices from time to time. Any price change will apply from your next renewal after we give you reasonable advance notice, for example by email or within the Service. If you do not agree to a new price, you may cancel before it takes effect.

If a payment fails, we may retry the charge and ask you to update your payment details. If payment remains outstanding, we may suspend or restrict access to the Service until the balance is settled, and may ultimately cancel the subscription. We will make reasonable efforts to notify you before suspending access for non-payment.

Advertising spend and voice or telephone usage are not part of your subscription fee. Advertising spend is paid directly to the relevant platforms from your own accounts, and voice usage is billed separately based on usage. See our Terms of Service and Refund Policy for details.

For questions about subscriptions or cancellation, contact support@alishsol.com.